The expertise your business needs, without the overhead

Most small businesses can't afford a full operations team, an HR director, a UX researcher, and a digital strategist, all at once. We've combined those roles into one partnership, so you get senior-level support across every part of your business at a fraction of the cost.

We work with small businesses and nonprofits at every stage: launching from scratch, getting unstuck, or scaling what's already working.

Trusted By

What We Do

  • Turn your idea into an operational plan. We help you define your model, structure your offerings, set realistic goals, and build the foundation to grow from.

    Strategy | Business Modeling | Roadmapping

  • From your first hire to a full team, we build the processes, org structure, onboarding flows, and handbooks that keep things running without chaos.

    HR Systems | Hiring | Process Design | Handbooks

  • Websites designed around your customers, not just your brand. Clear, conversion-focused, and built to make the right first impression, whether you need a new site or an upgrade.

    Web Design | UX | Squarespace | Accessibility

  • Words that actually work for you and your business. From your homepage to your email campaigns, we write copy that's clear, on-brand, and moves people to act.

    Copywriting | Email | Content Strategy | Microcopy

  • Consistent, strategic social presence without the guesswork. We help you build an audience, stay visible, and turn followers into customers.

    Social Strategy | Campaigns | Engagement | Analytics

  • Google Workspace, scheduling tools, CRMs, IT setup, and more. We get your back-end organized so your business runs smoothly from day one and doesn't break as you grow.

    Google Workspace | IT Setup | Automations | CRM

We cover the full spectrum of what it takes to run a small business well, from the structural foundations to the customer-facing experience.

Our Team

Erin Rubin

Business Operations 

Erin has founded and scaled multiple businesses and a nonprofit in West Seattle. She grew Mode Music Studios 11 years ago from a two-room home operation into a multi-floor facility employing dozens of local musicians. Her nonprofit was founded to serve the community’s needs, of which she manages alongside the school.

She currently serves as an HR and operations consultant to several Seattle-area organizations, including Glo’s Seattle and Point C Construction, helping them build the people systems and infrastructure they need to scale.

Tess is a Senior UX Content Strategist with 7+ years of experience, most recently at Cigna/Express Scripts, where she shaped the digital experience for over 100,000 colleagues. She brings Fortune 500-level research and content strategy to businesses that don't have Fortune 500 budgets.

Since 2019, she's run an independent consulting practice helping small businesses and medical providers with websites, UX, automations, and digital marketing.

UX, Content & Digital Strategy

Tess Freedel

Tell us where you are and what you're trying to solve. We'll get back to you within one business day.

evergreenuxconsulting@gmail.com
425 274 6706

Let’s Talk About Your Business